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Open Source IP Telephony: A Strategic Choice

This research bulletin discusses the evolving architectural models for open source IP telephony. It focuses on institutional rationale, risks, and advantages associated with open source IP telephony...

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Convergence Is Real

The future is set for convergence—for the integration of the communications and computing resources and services that seamlessly traverse multiple infrastructures and deliver content to multiple...

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A Survey of VoIP Security Practices in Higher Education

This presentation will discuss a survey and informal poll of the current campus network VoIP security practices and products in higher education on both wired and wireless networks.read more

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Missed Connections

Landlines are increasingly unused on college campuses. Does this have to mean revenue has gone missing as well?read more

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A Survey of VoIP Security Practices in Higher Education

This presentation will discuss the results of a survey and informal poll of the current campus network voice over Internet protocol (VoIP) security practices and products in higher education on both...

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Going VoIP

"IHEs are at different points when it comes to VoIP, but many see the same benefits, and face the same challenges."read more

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Increasing Performance While Decreasing Cost: Converging Communications with...

Facing an aging telephone copper plant and rising provider costs, Lock Haven University of Pennsylvania implemented a multicampus VoIP system to save more than $1 million over a five-year period while...

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FCC asked to bar cellular carriers from blocking SMS traffic

A handful of public-interest groups have filed a petition (PDF) with the Federal Communications Commission asking it to prevent cellular service providers from blocking text messages from advocacy...

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UMB's Road to VoIP: Financial Analysis

Various financial models that were looked at will be presented and discussed in great detail with input from the audience. UMB's evaluation of vendor solutions and subsequent decisions will be...

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Accelerating Wireless Internet and Voice over Wireless at the UA

An internal loan repaid by a student technology fee allowed the University of Arizona to accelerate a wireless Internet and voice over wireless (VoFi) project. In 16 months, the UA was able to deploy...

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University of Louisville: Fulfilling the Promise of VoIP

This ECAR case study complements the 2009 ECAR study by Mark C. Sheehan with Judith A. Pirani, Spreading the Word: Messaging and Communications in Higher Education. The study examines current...

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Spreading the Word: Messaging and Communications in Higher Education

This 2009 ECAR research study is a comprehensive analysis of how colleges and universities plan, organize, deploy, and support messaging and communication technologies. It provides insights into the...

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Spreading the Word: Messaging and Communications in Higher Education - Key...

This document presents the key findings from the 2009 ECAR study, Spreading the Word: Messaging and Communications in Higher Education, by Mark C. Sheehan, with Judith A. Pirani. The study presents a...

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Spreading the Word: Messaging and Communications in Higher Education Roadmap

This ECAR roadmap synthesizes the important issues and recommended actions drawn from the 2009 ECAR research study, Spreading the Word: Messaging and Communications in Higher Education Roadmap, by Mark...

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Accelerating Unified Communications

Unified communication is more than just providing voice over IP. This merger of all forms of electronic communication is likely to be a disruptive technology as faculty, staff, and students realize...

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UC Mobile

The campus phone business is undergoing dramatic changes as students and faculty rely increasingly on mobile devices for communication, most of which are deployed outside the campus telecommunications...

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Implementing Unified Communications in Higher Education

Unified communications is the convergence and integration of communication methods and technologies with each other and with other applications. It is perceived as largely changing the way people...

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Converged Communications Working Group Meeting

The focus for the Communication, Collaboration, and Mobility (formerly Converged Communications) Working Group session will be on the future of campus communication services. Our main themes will...

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Unified Communications: How We Got There and Saved Money Doing It

Minot State University will share its experience, from start to finish, of designing, testing, and implementing a pure unified communications environment including a single identity with presence at...

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VoIP: Implementing Scalable, Flexible, and Cost-Effective Solutions at Emory...

Penn and Emory have taken different approaches to VoIP deployments for thousands of users. Emory has implemented a commercial VoIP solution, while Penn has chosen an open-source approach. Both options...

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7 Things You Should Know About VoIP

Voice over Internet Protocol (VoIP) is a technology that converts voice calls to data packets that travel over the same networks that carry data traffic. With VoIP, users with can make calls via the...

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Benefits and Challenges of a Multi-University VoIP Consortium

Many institutions and early adopters of VoIP technologies have reaped the benefits of cost savings and greater flexibility associated with this communications technology. The challenges and benefits of...

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Avoiding a Four-Alarm Fire in VoIP Migration

When planning a VoIP migration, it is important to assess your fire alarm panel situation early as mitigating potential issues can be costly.Fire alarm control panels typically use phone lines and...

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Are Open-Source Phone Systems Possible?

VoIP rollouts have been widespread for many years, but costs are high with little short-term ROI. This session will outline Casper College's experience with deploying 700 phones with the Digium's...

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Improving Institutional Collaboration Through Unified Communications: A Study...

Many higher education institutions are experiencing a fundamental shift in enterprise communication and collaboration, with unified communications (UC) as the foundational service that helps enable...

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